FSIM
Designed for Foodservice Operators Chain Restaurants
Easily capture and resolve product quality and distributor service incidents.
Data, process, and system limitations can have an impact on your brand and, ultimately, your customers. With integrated supply chain data, ArrowStream’s Foodservice Incident Management (FSIM) helps restaurant chains manage product and service incidents from distributor deliveries by leveraging integrated supply chain data—enabling proactive resolution and actionable insights. Over 15,000 restaurant chain locations use FSIM to standardize incident collection, improve visibility, and streamline resolution workflows.
Increase Operational Efficiencies
Eliminate unnecessary phone calls, emails, and paperwork. With a just few clicks, incidents can be quickly captured from a mobile device or computer. Restaurant managers can view incident and credit status in real time.
Minimize Resolution Time
Automated workflows between the distributor, supplier, and restaurant chain significantly reduce resolution time. Spend less time investigating delivery incidents, which can cost between $25 and $75 per incident.
Maximize Credits Recovered
Manually tracking incidents results in lost credits. ArrowStream’s integrated invoice data enables accurate credit tracking and easy verification of credits collected.
Scorecard Suppliers and Distributors
Measure partner performance and outcomes. Use quantitative data to enhance partner communication and encourage collaboration to maintain high quality standards.
Case Study from a customer
“With the data available from ArrowStream, we’re able to hold our stores and partners accountable and drive bottom line savings.”
Paula Coleman
Director, Ops & Alignment, Whataburger
News and Press Releases
The latest news and press releases from the ArrowStream team
Brinker Extends ArrowStream Partnership, Elevates Quality Control with New Foodservice Incident Management Rollout
Leading Supply Chain Software Platform Launches New Website Inviting the Foodservice Industry to “Rethink Your Supply Chain”
Taher, Inc. Extends ArrowStream Partnership to Continue Serving Up Smarter Solutions
Leading Supply Chain Software Platform Launches New Website Inviting the Foodservice Industry to “Rethink Your Supply Chain”
ArrowStream Launches “Promotions Management” Module, Transforming Chaotic Promotions into Streamlined Success
Leading Supply Chain Software Platform Launches New Website Inviting the Foodservice Industry to “Rethink Your Supply Chain”
Interested in Seeing ArrowStream in action?
Learn how you can have more control despite today’s challenges, and become part of North America’s largest foodservice network
