Shake Shack Extends its Partnership with ArrowStream


Popular, growing restaurant brand with cult-like following ensures their “shacks’’ receive the freshest product quality by powering their supply chain with ArrowStream’s OnDemand    

Chicago, Ill. – February 7, 2018 – ArrowStream®, today announced a continued partnership with Shake Shack®, a critically acclaimed, modern day “roadside” burger stand known for its 100% all-natural Angus

beef burgers, chicken sandwiches and flat-top Vienna beef dogs (no hormones or antibiotics – ever), spun-fresh frozen custard, crinkle cut fries and more.

Shake Shack renewed its subscription for ArrowStream’s market-leading OnDemand software, extending the supply chain visibility and control that ensures their national “shacks” receive the freshest products and premier ingredients to serve their customers while enabling the operational excellence required to roll out new restaurants at a rapid pace .

Facing aggressive restaurant growth plans and a multi-distribution environment, Shake Shack experienced first-hand the value of ArrowStreams’s OnDemand to manage supply chain inventories, compliance, food safety, and overall product quality.

“The renewal was not a question. ArrowStream earned it,” said Jeff Amoscato, Vice President of Supply Chain & Menu Innovation, Shake Shack. “OnDemand tracks every product, contract, and the price we manage, and it allows us to communicate through the same platform when we need to address issues and track resolutions.  Not only can we be preventative, but we can also be forward-thinking.  Knowing our ‘shacks’ are receiving the freshest product quality daily, we can focus on our operational needs to meet our growth plans.”

Shake Shack is the latest major restaurant chain to renew its partnership recently with ArrowStream, joining Church’s Chicken, Firehouse Subs, and Einstein Noah. Whether operating 50 locations or 5,000, restaurant chains are turning to OnDemand to resolve the most pressing threats to their supply chain so they can make better tactical and strategic decisions.

“Shake Shack’s progressive growth model aligns perfectly with ArrowStream’s strengths in managing supply chains effectively and efficiently, whether in it is quickly identifying price variance savings opportunities or addressing product quality assurance information,”  said Jeff Dorr, Chief Customer Officer, ArrowStream.  “Shake Shack has been a tremendous partner in product innovation efforts that will assist chains like them in both the near-term and for years to come.  We are thrilled to help fuel their growth in the U.S. and internationally.” 

About Shake Shack

Shake Shack is a modern day “roadside” burger stand known for its 100% all-natural Angus beef burgers, chicken sandwiches and flat-top Vienna beef dogs (no hormones or antibiotics – ever), spun-fresh frozen custard, crinkle cut fries, craft beer and wine (available at select locations) and more. With its fresh, simple, high-quality food at a great value, Shake Shack is a fun and lively community gathering place with widespread appeal. Shake Shack’s mission is to Stand for Something Good®from its premium ingredients and caring hiring practices to its inspiring designs and deep community investment. Since the original Shack opened in 2004 in NYC’s Madison Square Park, the company has expanded to more than 100 locations in 19 U.S. States and the District of Columbia, and more than 50 international locations including London, Istanbul, Dubai, Tokyo, Moscow, Seoul and more.

Media Contact:
Susan Fox
ArrowStream, Inc.
(312) 676-0036