Performance Food Group Selects ArrowStream to Optimize Inbound Logistics


CHICAGO, December 19, 2018 — ArrowStream, a foodservice supply chain innovator whose leading software and services have tripled customer growth and contributed to a 100% renewal rate, announced Performance Food Group Company (PFG) has adopted ArrowStream’s Crossbow, a supply chain optimization technology solution. PFG will leverage Crossbow to better streamline inbound product flows, resulting in increased freight under management and improved logistics visibility.

As an industry leader and perishable experts, PFG has long prioritized the use of technology to gain a distinctive advantage over others in the industry. In order to stay ahead of freight market challenges and also support their customized delivery solutions, they needed an inbound supply chain tool that could power intelligent logistics operations by synchronizing inventory and freight management decision-making within a single platform.

“Crossbow is changing the game for us. It helps us not only increase overall freight efficiency, but also makes us more responsive to changing cost drivers, so we can be preemptive in addressing them before they impact results” said Jim Hope, EVP and CFO of PFG. “Even before a shipment is tendered to a carrier, when issues arise, we know immediately where to focus our attention.”

ArrowStream’s Crossbow technology is the only central platform for all inbound data which provides recommendations that can be immediately implemented. Crossbow creates a repeatable process across purchasing, logistics engineering, and freight management departments to collaborate and quickly solidify a plan of action. Users gain access to predictive analytics that flag priorities, such as trending cost issues, network changes, or new opportunities to reduce future costs.

PFG has seen an improvement in inbound routing efficiencies since implementing Crossbow.

“We have seen efficiencies just by optimizing order sizes on existing managed lanes,” said Mr. Hope. “Crossbow provides us clear next steps in order to help us meet our end goal, which is to bring the power of our scale, our people, and our technology to bear on making each product shipment as efficient and reliable as possible.”

“With PFG now leveraging Crossbow, we are that much closer to realizing our vision to create true collaboration within the foodservice supply chain. As an industry leader and sitting in the center of a large supply network, we are continuing to look for ways to help our distribution customers become more strategic in managing their freight, proactively looking at areas for improvement and allowing customers to insulate themselves from rising freight costs,” said Jeff Dorr, ArrowStream’s Chief Customer Officer. “We have a great understanding of their business and will continue to provide the technology and consultative services they require in order to continue to reach their multi-year goals and objectives.”

About Performance Food Group

Through its family of leading foodservice distributors – Foodservice and Vistar – Performance Food Group Company markets and distributes approximately 150,000 food and food-related products from 73 distribution centers to over 150,000 customer locations across the United States. PFG’s 15,000+ associates serve a diverse mix of customers, from independent and chain restaurants to schools, business and industry locations, hospitals, vending distributors, office coffee service distributors, big box retailers, and theaters. The Company sources its products from more than 5,000 suppliers and serves as an important partner to its suppliers by providing them access to the Company’s broad customer base. For more information, visit

About ArrowStream

Founded in 2000, ArrowStream is a foodservice supply chain technology company that helps clients capitalize on data to improve their business. ArrowStream serves hundreds of chain restaurant operators, distributors and food manufacturers with a single platform that optimizes supply chain efficiency, enhances sourcing programs and improves food quality. Visit


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Kate Hubbard

Director of Marketing