Restaurant Tech Industry Veteran Has Data, Operations and Scale Chops
CHICAGO, May 2, 2022 – ArrowStream – the leading foodservice supply chain cloud – is proud to announce the appointment of Jay Moon as the company’s new Chief Customer Success Officer.
Jay possesses an outstanding track record of leading and scaling operations teams at rapidly growing companies; and ArrowStream aims to utilize his distinguished expertise to enhance its customer service, customer onboarding, and data processing.
Jay comes to ArrowStream with over 22 years of experience in the restaurant technology industry across a plethora of companies. Most recently, Jay served as the Head of Operations at 86 Repairs – a restaurant maintenance and repair software company – where he oversaw remarkable growth and built a culture of continuous improvement. Prior to that, Jay was Vice President of Restaurant Fulfillment at Grubhub and a member of its leadership team for 8 years, building scalable operational processes to propel the company across multiple acquisitions and its stock market IPO. He started his career in foodservice technology working at Dotmenu Inc. – one of the first online food ordering platforms – where he spent 12 years building unparalleled customer service, data, and account management teams before the company was acquired by Grubhub in 2011.
“Over the last twenty years, it has been extremely rewarding to help the restaurant industry evolve through changing times by utilizing technology to drive more revenue and increase efficiencies across their operations,” said Jay, “I believe ArrowStream, its products, amazing team, and commitment to leveraging innovative technology solutions is positioned to help me continue to drive that mission and bring a next-level experience to our customers.” Jay Moon’s appointment has been another step in ArrowStream’s record growth across 2021 and 2022 – including several key executive hires.
ArrowStream is the leading supply chain cloud for the foodservice industry. Integrating thousands of restaurant chain operators, distributors, and suppliers into a single network, ArrowStream provides unparalleled levels of transparency, control, and actionable insight to mitigate risks and optimize profitability. Find out more here.