Firehouse Subs to Achieve Supply Chain Visibility with ArrowStream

Fast growing casual restaurant chain adds software solution to enhance supply chain and to support growth plan

Chicago, IL – September 11, 2014 – ArrowStream, Inc. (“ArrowStream”), a supply chain Software-as-a-Service provider, announced today that Firehouse Subs, one of Nation’s Restaurant News Top 10 Growth Chains, selected ArrowStream’s OnDemand solution to improve purchasing visibility, operate more efficiently, and drive bottom line savings.

Founded in 1994, Firehouse Subs has grown to over 800 restaurants in 42 states and Puerto Rico and plans to increase that number to 2,000 locations by 2020. To support this aggressive growth plan, the supply chain team at Firehouse Subs realized it needed the right technology solution to better implement its initiatives and continue to provide high quality service to its franchisees.

“OnDemand delivers the data and tools we need to make proactive supply chain and business decisions,” said Matthew Riddleberger, Vice President of Supply Chain Services at Firehouse Subs. “Bringing value to our franchisees is my team’s number one priority, and OnDemand supports this commitment in many ways.”

With OnDemand, Firehouse Subs will have a comprehensive supply chain solution that streamlines processes and identifies opportunities. Managing food spend, contracts, inventory and quality assurance are all centralized processes within OnDemand’s single data platform. OnDemand also has the unique capability to identify pricing errors before they occur, which ensures valid pricing to the restaurants and minimizes the audit and recovery process with distributors.

“Our customers utilize OnDemand to change the way they do business. Instead of spending time trying to gather and spot audit data, they are now able to have access to current information, realign business units, and become more strategic in their decision-making,” said Jeff Dorr, Chief Customer Officer at ArrowStream. “On top of delivering our technology solutions, we partner with our customers to provide industry best practices. We are thrilled to have Firehouse Subs on board and look forward to a long lasting partnership.”

About Firehouse Subs
Firehouse Subs® is a fast casual restaurant chain with a passion for Hearty and Flavorful Food, Heartfelt Service and Public Safety. Founded by brothers and former firefighters Chris Sorensen and Robin Sorensen, Firehouse Subs is a brand built on decades of fire and police service, steaming hot subs piled higher with the highest quality meats and cheeses, and its commitment to saving lives through the creation of Firehouse Subs Public Safety Foundation®. The founders are the real deal, the food is their creation, and the company is built upon a family of franchise operators who share their same passion for serving others. In 2014, Firehouse Subs debuted nationwide a new low-calorie menu, Hearty & Flavorful, Under 500 calories. Firehouse Subs consistently ranks No. 1 among fast casual brands in the categories of food quality, friendly service, and taste and flavor. In 2014, Firehouse Subs was ranked No. 1 fast casual chain by Restaurant Business Magazine; consumers ranked the brand No. 1 for sandwich, friendly service, and accommodating children in the Market Force Information Study; and Firehouse Subs was ranked No. 1 consumer choice for pleasant and friendly service by Technomic’s 2014 Chain Restaurant Consumers’ Choice Awards.

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