Firehouse Subs Renews ArrowStream’s OnDemand Software to Support its Rapid Growth

Industry-leading fast casual restaurant chain continues to leverage ArrowStream technology to power its supply chain

Chicago, IL – February 7, 2017 – ArrowStream, Inc., (“ArrowStream”), a supply chain innovator that combines expertise in data science and analytics to improve the way supply chains perform, announced today that Firehouse Subs, rated No.1 Overall Brand by Technomic’s Chain Restaurant Consumers’ Choice Awards, will renew its contract for ArrowStream’s market-leading OnDemand software, which allows Firehouse Subs to manage food spend, inventory and auditing with greater efficiency and ease.

Since beginning its relationship with ArrowStream in 2014, Firehouse Subs has relied upon OnDemand to support spend visibility and trend analysis in its supply chain. Firehouse Subs leverages the actionable intelligence OnDemand provides by utilizing the software’s “at your fingertips” reporting to uncover product and inventory needs, allowing Firehouse Subs to continue expanding its footprint without compromising any operational efficiencies or savings. The Preemptive Audit feature also allows for Firehouse Subs to be proactive in its supply chain management approach by catching and addressing potential price accuracy issues before they ever impact an invoice.

“Over the past 3 years, Firehouse Subs has undoubtedly stepped up our supply chain operation, in large part because of the intelligence that ArrowStream’s OnDemand software provides us,” said Matt Riddleberger, VP of Supply Chain Services, Firehouse Subs. “The way OnDemand aggregates and packages all of our real-time supply chain data allows for us to make more informed and faster decisions, which saves a great amount of both time and money. We are thrilled to have a partner in ArrowStream that has proven to consistently innovate and raise the bar with its technology.”

ArrowStream empowers some of the nation’s largest food chains, such as Golden Corral, Popeyes, Jamba Juice, and more, to quickly uncover the biggest savings opportunities and proactively address the most pressing threats in their supply chains by centralizing inventory, contract, and quality assurance information. OnDemand cleanses, merges, and maps restaurant data to generate insights that provide restaurant supply chain and purchasing departments a single source of truth to make better tactical and strategic decisions.

“Firehouse Subs has done an excellent job leveraging ArrowStream’s technology to take their supply chain operation to the next level,” said Jeff Dorr, Chief Customer Officer at ArrowStream. “Throughout our partnership, Firehouse Subs has continued to demonstrate why they are one of the leading brands in the restaurant industry. With Firehouse Subs and many other Top 100 restaurant chains utilizing OnDemand, ArrowStream is fully recognized and embraced as an industry-leader. That said, we never stop innovating, and are looking forward to delivering another series of game-changing new capabilities for our customers in 2017.”
About Firehouse Subs
Firehouse Subs® is a fast casual restaurant chain with a passion for Hearty and Flavorful Food, Heartfelt Service and Public Safety. Founded by brothers and former firefighters Chris Sorensen and Robin Sorensen, Firehouse Subs is a brand built on decades of fire and police service, steaming hot subs piled higher with the highest quality meats and cheeses and its commitment to saving lives through the establishment of the non-profit Firehouse Subs Public Safety Foundation®. The founders are the real deal, the food is their creation and the restaurant is built upon a family of franchise operators who share their same passion for serving others. In 2015, Firehouse Subs expanded its brand presence to the international market, debuting in Ontario, Canada and further expanding in 2017 to Mexico City, Mexico. Also in 2015, the brand introduced its first digital loyalty rewards program, Firehouse Rewards, which allows guests to earn and redeem points for each visit through a smartphone app. Firehouse Subs is consistently recognized as a leader in the fast casual segment. For the last three years, Firehouse Subs was ranked No. 1 by Technomic’s Chain Restaurant Consumers’ Choice Awards among fast casual brands in the categories of overall brand (2017), food quality (2016), service (2015) and atmosphere (2014). Forbes recognized Firehouse Subs in 2015 as a Best Franchise to Buy.


Media Contact:
Jon Aderson
Senior Marketing Manager
ArrowStream, Inc.
(312) 676-0036