Operator Challenge we solve
Ensure Quality
Capture and resolve quality and service incidents with ease.
Data, process, and system limitations can have an impact on your brand and, ultimately, your customers. ArrowStream’s Foodservice Incident Management (FSIM) stands out from other product quality and distribution service incident solutions due to its use of integrated supply chain data. Over 15,000 restaurant chain locations use FSIM to standardize the collection of delivery incidents, improve visibility, and automate incident resolution.
Increase Operational Efficiencies
Eliminate unnecessary phone calls, emails, and paperwork. With a just few clicks, incidents can be quickly captured from a mobile device or computer. Restaurant managers can view incident and credit status in real time.
Minimize Resolution Time
Automated workflows between the distributor, supplier, and restaurant chain significantly reduce resolution time. Spend less time investigating delivery incidents, which can cost between $25 and $75 per incident.
Maximize Credits Recovered
Manually tracking incidents results in lost credits. ArrowStream’s integrated invoice data enables accurate credit tracking and easy verification of credits collected.
Scorecard Suppliers and Distributors
Measure partner performance and outcomes. Use quantitative data to enhance partner communication and encourage collaboration to maintain high quality standards.
Case Study from a customer
“With the data available from ArrowStream, we’re able to hold our stores and partners accountable and drive bottom line savings.”
Paula Coleman
Director, Ops & Alignment, Whataburger
News and Press Releases
The latest news and press releases from the ArrowStream team
Golden Chick Finds the “Perfect Recipe” for Supply Chain Success with ArrowStream Partnership
Leading Supply Chain Software Platform Launches New Website Inviting the Foodservice Industry to “Rethink Your Supply Chain”
El Pollo Loco Taps ArrowStream to Fuel Supply Chain Innovation and Growth
Leading Supply Chain Software Platform Launches New Website Inviting the Foodservice Industry to “Rethink Your Supply Chain”
ArrowStream and Walk-On’s Sports Bistreaux Renew Winning Partnership for Supply Chain Efficiency
Leading Supply Chain Software Platform Launches New Website Inviting the Foodservice Industry to “Rethink Your Supply Chain”
Interested in Seeing ArrowStream in action?
Learn how you can have more control despite today’s challenges, and become part of North America’s largest foodservice network
