Chicken Salad Chick Continues Leveraging ArrowStream Central and FSIM to Strengthen Pricing Accuracy and Issue Resolution
CHICAGO – January 13, 2026 – ArrowStream, Inc. (“ArrowStream”), the leading provider of end-to-end supply chain intelligence and AI-driven optimization for the foodservice industry, announced that Chicken Salad Chick has renewed its long-term partnership with ArrowStream. The fast-growing restaurant brand continues to rely on ArrowStream Central and ArrowStream’s Foodservice Incident Management (FSIM) solution to support its operational excellence and supply chain performance.
Chicken Salad Chick leverages ArrowStream Central to monitor pricing, enhance visibility, and strengthen supply chain consistency across its system. The team also utilizes FSIM to streamline issue resolution between supply chain partners. Operators find that FSIM’s automated workflows significantly reduce resolution time and on average increase credits recaptured by up to 40%.
“We value our partnership with ArrowStream and the impact it’s had on our supply chain,” said Jon Musser, Sr. Director of Supply Chain at Chicken Salad Chick. “Their tools and their team have added immense value to our processes. The price verification structure has helped to keep price discrepancies below 1% of our total spend, and we have seen strong FSIM adoption with our franchise partners. Our team is fully invested, and ArrowStream’s technology has made that collaboration both effective and transformative for our supply chain.”
“Chicken Salad Chick is the kind of partner you look forward to working with,” said David Cox, President at ArrowStream. “Their disciplined approach to supply chain management and their willingness to embrace innovation sets them apart. We’re particularly impressed by their expansion of FSIM usage, which has enhanced issue tracking, improved transparency throughout their supply chain, and made resolution processes far more efficient.”
ArrowStream continues to strengthen its position as the trusted supply chain intelligence partner for more than 250 restaurant brands, including over 50% of the top 200 concepts in the U.S. Connect with an ArrowStream supply chain expert today to rethink your supply chain and unlock new levels of performance.
About ArrowStream
ArrowStream, a Buyers Edge company, is the leading foodservice cloud platform for supply chain intelligence and AI-driven optimization, with over 1,600 distribution locations, and 250 leading brands across 150,000 operator locations tightly integrated into a single global network of applications and industry data. ArrowStream provides unparalleled levels of transparency, control, and actionable insight to mitigate risks, streamline operations, protect the brand, and optimize profitability. Find out more at www.arrowstream.com.
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Joe Ferrell