Smashburger Gains Heightened Supply Chain Control with ArrowStream


Popular burger joint picks ArrowStream’s OnDemand technology to extend supply chain visibility and uncover savings

Chicago, Ill. – January 24, 2018 – ArrowStream®, a supply chain innovator that leverages data science to improve the way supply chains perform, today announced a partnership with Smashburger®, the nation’s fastest growing “better burger” restaurant chain known for its fresh, never frozen beef burgers that are smashed on the grill to sear in the juices and seal in the flavor.  Smashburger has licensed ArrowStream’s market-leading OnDemand software to better manage food spend, inventory and overall auditing of its suppliers and distributors.

With OnDemand, Smashburger is poised to capitalize on efficiencies and savings gained through greater supply chain transparency, compliance monitoring and quality issue tracking in their 360+ restaurants.

“We are pleased with our decision to partner with ArrowStream and leverage their OnDemand software to gain deeper and more immediate visibility into key metrics that drive our supply chain,” said Tim Miller, Vice President, Supply Chain, Smashburger.  “As a long-time restaurant veteran, I see proven benefits of aligning our purchasing, distribution, logistics, and other management teams around OnDemand with the common goal to drive savings and efficiencies to our system.”

OnDemand empowers companies like Smashburger to quickly identify price variance savings opportunities and proactively address the most pressing threats to their supply chains by centralizing inventory, contracts and quality assurance information. Supply chain and purchasing departments have a single source of truth with OnDemand, leading them to make better tactical and strategic decisions.

“Smashburger is going all-in with OnDemand and realigning their teams to take advantage of the opportunities it surfaces.  We are able to deliver insights based on near-real-time data that improve decision-making in purchasing and limited time offers. In addition, the integrated Quality Management platform that will help Smashburger and their distributor and supplier partners to be highly responsive to all product and service issues across their growing network via workflow to their distributors and suppliers,” said Jeff Dorr, Chief Customer Officer, ArrowStream. “Smashburger is a forward-thinking brand, and they have a clear vision for operational excellence and quality. OnDemand is the right SaaS technology platform to help them achieve their goals, and we are excited to welcome them to our family of restaurant chain customers.”

Smashburger joins a rapidly growing ArrowStream customer portfolio of more than 75 brands, including such recent additions as Slim Chickens, Canadian Dairy Queen Co-Op, and retail giant Target.

About Smashburger
Smashburger is a leading fast-casual better burger restaurant known for its fresh, never frozen beef burgers that are smashed on the grill to sear in the juices and seal in the flavor. In addition to burgers, Smashburger offers grilled or crispy chicken sandwiches, black bean burgers, fresh salads, signature side items such as Haystack onions and Veggie Frites, and hand-spun Haagen-Dazs® shakes.  Smashburger began in 2007 with the vision of Rick Schaden and funding by Consumer Capital Partners—the private equity firm that Rick and his father Richard own. There are currently more than 360 corporate and franchise restaurants operating in 38 states and eight countries. To learn more, visit

Media Contact:
Susan Fox
ArrowStream, Inc.
(312) 676-0036