# ArrowStream - Full Site Content > ArrowStream is the leading foodservice cloud platform for supply chain intelligence, connecting operators, distributors, and manufacturers to North America's largest foodservice data network. The platform cleanses and consolidates data from across the supply chain into a single source of record, then delivers analytics that help customers control costs, protect supply, ensure quality, and grow revenue. ArrowStream serves 250+ leading brands across 150,000+ restaurant locations and 1,600+ distribution locations, with $49B+ in food spend under management and forecasting for 300+ commodities. Founded in 2000 and headquartered in Chicago, ArrowStream is a Buyers Edge Platform company. This file contains expanded descriptions of the site's key pages for AI and LLM discovery. --- ## Home URL: https://arrowstream.com/ "Rethink Your Supply Chain." Boost efficiency and profitability with ArrowStream's collaborative supply chain software. Operators, distributors, and manufacturers connect to North America's largest foodservice data network and access insights and analytics to make informed decisions - gaining transparency, control, and actionable insight across the foodservice network. **Core Solutions:** - **ArrowStream Central** - supply chain control for operators - **Crossbow** - inbound freight optimization for distributors - **SalesStream** - revenue growth for manufacturers - **CommodityONE** - foodservice forecasting and price risk mitigation - **Foodservice Incident Management (FSIM)** - quality and service incident resolution **Network (concrete figures from About/Technology):** 250+ leading brands, 150,000+ restaurant locations, 1,600+ distribution locations, $49B+ in food spend, 300+ forecasted commodities. Customers include Brinker, Shake Shack, Whataburger, Noodles & Company, Church's, CKE/Carl's Jr., Firehouse Subs, Cooper's Hawk, Huey Magoo's, Mellow Mushroom, Subway, Zaxby's, and many more. --- ## ArrowStream Central (for Operators) URL: https://arrowstream.com/arrowstream-central-for-operators/ The flagship operator platform. Control spend and price, protect supply, ensure quality, and enhance partnerships - whether you have 20 locations or 20,000. ArrowStream Central brings together data from numerous sources (distributors, contracts, and purchasing systems) into a single, secure, cloud-based platform where information is standardized, validated, and enriched into one trusted view. **What it solves for operators:** - Strengthen Buying Decisions - optimize category management - Increase Pricing Accuracy - audit, control, and ensure pricing compliance - Protect Supply - minimize inventory disruptions, improve purchase planning, reduce at-risk loads - Ensure Quality - capture and resolve quality and service incidents (via FSIM) - Maximize Promotion ROI - manage and execute promotions and LTOs - Enhance Partnerships - find new suppliers and improve network collaboration --- ## Crossbow (for Distributors) URL: https://arrowstream.com/crossbow-for-distributors/ Inbound freight planning and performance management for broadline, specialty, and redistributors. Optimize inbound logistics, manage more freight, and improve operator relationships to keep pace with competitive, complex supply chains. **Capabilities:** - Optimize Inbound Freight - monitor inventory and logistics data - Increase Freight Under Management - identify easily handled vendor-managed freight - Measure Carrier Performance - track KPIs to enhance margins - Ensure Timely and Reliable Deliveries - plan and execute loads automatically - Transportation Management System (TMS) - integrated transportation management and execution (launched 2026), delivering end-to-end visibility and control over inbound profitability *Launched in 2012 as ArrowStream's inbound freight optimization solution for distributors.* --- ## SalesStream (for Manufacturers) URL: https://arrowstream.com/salesstream-for-manufacturers/ Protect and grow manufacturer revenue with market data and visibility into where products are ultimately purchased. SalesStream expanded into a broader sales data network in 2024. **Capabilities:** - Grow Existing Customer Relationships - understand existing customer spend and increase revenue - Find New Customer Opportunities - enhance sales conversations with data-backed leads - Improve Sales Efficiency - target the right operators with actionable intelligence --- ## CommodityONE for Foodservice Forecasting URL: https://arrowstream.com/commodityone-for-foodservice-supply-chain/ Manage price risk with detailed forecasting. CommodityONE helps operators, distributors, and manufacturers mitigate risk and improve contract negotiations, including a Market Basket cost-modeling tool (launched 2024) for predicting and managing food costs. The companion CommodityONE Weekly Reports deliver a weekly snapshot of pricing trends and product shifts. **Capabilities:** - Forecasting for 300+ commodities - Price risk mitigation and contract negotiation support - Market Basket cost modeling - Weekly commodity market reports *Commodity forecasting was added to ArrowStream's portfolio through the 2018 acquisition of the American Restaurant Association.* --- ## Foodservice Incident Management (FSIM) URL: https://arrowstream.com/foodservice-incident-management-fsim/ Streamline the product and service incident collection process for distributor deliveries. Improve visibility, scorecard suppliers and distributors, and maximize credits recovered - turning complaints into credits and modernizing product quality and service incident management. **Capabilities:** - Capture and track product quality and distributor service incidents - Supplier and distributor scorecards - Credit recovery - Faster issue resolution across locations *Launched in 2019 as ArrowStream's incident management solution for restaurant quality, service issues, and credit recovery.* --- ## Our Technology URL: https://arrowstream.com/our-technology/ "Foodservice Data Management - cleansing and consolidating for enhanced visibility." The foodservice supply chain is under constant strain from competition, supply issues, rising costs, and changing consumer needs. Most businesses have the data they need but struggle to consolidate it into a single, error-free source. ArrowStream maps and manages that data for better decision making. **How it works:** 1. ArrowStream synchronizes data from multiple sources, standardizing attributes and cleansing it to become the source of record. 2. The cleansed data feed is easily recognized across operators, distributors, and manufacturers, making partner collaboration simple. 3. Visibility into new data - transitioning vendors or adding new customers - becomes seamless. **Key figures:** $49B+ in food spend, 150,000+ restaurant locations, 1,600+ distribution locations, millions of unique products. Managed services such as audit management and supply chain operations are available for teams wanting added resources without heavy investment. --- ## Challenges We Solve (Operators) URL: https://arrowstream.com/strengthen-buying-decisions/ . https://arrowstream.com/increasing-pricing-accuracy/ . https://arrowstream.com/protect-supply/ . https://arrowstream.com/maximize-promotion-roi/ . https://arrowstream.com/enhance-partnerships/ Dedicated pages frame ArrowStream Central's value around specific operator pain points: - **Strengthen Buying Decisions** - optimize category management with clean, consolidated purchasing data. - **Increase Pricing Accuracy** - audit, control, and ensure pricing compliance across contracts and distributors. - **Protect Supply** - minimize supply chain disruptions, improve purchase planning, and reduce at-risk loads. - **Maximize Promotion ROI** - manage and execute promotions and LTOs with data-backed planning. - **Enhance Partnerships** - find new suppliers, skip RFPs, and improve network collaboration. --- ## FSMA 204 Compliance URL: https://arrowstream.com/fsma-204-compliance/ A guide to FDA FSMA Rule 204 food traceability requirements and how ArrowStream helps customers stay compliant. The page tracks the compliance timeline and ArrowStream's traceability capabilities for capturing and sharing the required food traceability data. --- ## About Us URL: https://arrowstream.com/about-us/ "We are ArrowStream - a team of food lovers, technologists, supply chain experts, and commodity analysts." ArrowStream, a Buyers Edge company, provides the leading foodservice cloud platform for supply chain intelligence, with 1,600+ distribution locations and 250+ leading brands across 150,000+ restaurant locations. **Mission:** Advancing the way the foodservice industry collaborates through technology to drive transparency, value, and efficiency. **How it helps:** - Operators - strengthen buying decisions, increase pricing accuracy, protect supply, ensure quality, enhance partnerships - Distributors - optimize inbound logistics - Manufacturers - protect and grow revenue **Selected milestones:** - 2000 - Founded as a technology-driven 3PL provider for foodservice - 2005 - First patent (9th patent by 2014) - 2007 - Launched OnDemand supply chain analytics for restaurant chains - 2012 - Launched Crossbow inbound freight optimization for distributors - 2017 - Acquired by Diversis Capital - 2018 - Acquired American Restaurant Association, adding commodity forecasting - 2019 - Launched incident management and Supplier Pricing Portal - 2020 - Acquired by Tailwind Capital; divested 3PL business - 2021 - Surpassed $30B in annual restaurant chain spend managed - 2022 - ArrowStream OnDemand becomes ArrowStream Central; ArrowStream becomes a Buyers Edge Platform company - 2023 - Launched ChainConnect sales enablement for manufacturers - 2024 - ChainConnect becomes SalesStream; launched CommodityONE Market Basket **Leadership includes:** David Cox (President), Alan Smith (COO), Jeff Dorr (Division President - SaaS), Jay Moon (Chief Customer Success Officer), Bill Michalski (Chief Solutions Officer), and others. --- ## Resources URL: https://arrowstream.com/resources/ The Resources library collects customer stories, webinars, videos, and case studies, organized into dedicated hubs: - [Case Studies](https://arrowstream.com/resources-case-studies/) - operator and distributor success stories (e.g., Brinker, Whataburger, Noodles & Company, Ben E. Keith) - [Videos](https://arrowstream.com/resources-videos/) - product and customer videos - [Webinars](https://arrowstream.com/resources-webinars/) - recorded and upcoming sessions **Blog & CommodityONE Weekly Reports:** The [Blog](https://arrowstream.com/blog/) publishes industry news, trends, and commodity insights, while [CommodityONE Weekly Reports](https://arrowstream.com/commodityone-weekly-reports/) provide a weekly pricing snapshot. These recurring, dated posts (and news, case studies, webinars, and employee spotlights) total 477 entries in the post sitemap and are best accessed through these hubs rather than enumerated individually. --- ## News & Press Releases URL: https://arrowstream.com/news-press-releases/ Company news, partnership renewals, and product announcements - recent items include the launch of ArrowStream's Transportation Management System (TMS), and partnerships/renewals with Mellow Mushroom, Sky Co-op, Chicken Salad Chick, Miller's Ale House, Captain D's, Golden Chick, and Wings and Rings. --- ## Contact & Support URL: https://arrowstream.com/contact-us/ Connect with an expert to see ArrowStream in action and join North America's largest foodservice network. Headquarters: 222 W. Merchandise Mart Plaza, Suite 550, Chicago, IL 60654. Phone: (312) 676-3220. Existing customers can reach the team via [Customer Support](https://arrowstream.com/contact-support/) or the [customer login](https://customer.arrowstream.com/aimsnet/security/login.aspx). --- ## Legal Pages URL: https://arrowstream.com/terms-and-conditions/ . https://arrowstream.com/privacy-policy/ . https://arrowstream.com/cookie-list/ Terms & Conditions, Privacy Policy, and Cookie List. ArrowStream honors Global Privacy Control (GPC) and provides opt-out controls for the sale/sharing of personal information and cookie management. Product- and portal-specific terms also exist (CommodityONE, SalesStream, Operator Collaboration, Supplier Portal, Partner Portal). --- *ArrowStream (c) 2026 - Connect to actionable intelligence for your foodservice supply chain with the largest foodservice network in North America. A Buyers Edge Platform company. Headquarters: Chicago, IL . (312) 676-3220. Follow on [LinkedIn](https://www.linkedin.com/company/arrowstream/) and [YouTube](https://www.youtube.com/@ArrowStream2013).*